Member Testimonials

‘Since joining the Home Timber and Hardware group one of many positive impacts on our business has been the Danks Exclusive Brands program. The exclusive brands including Earthcore garden range, Home paint, Endura trade paint, Plumbworx plumbing range along with Tekraft and Sirdar hand tools and Worx Power tools has given us a sales point of difference.  The quality is superior to other house brands we have been involved with.  Danks Exclusive Brands allows our staff to sell with confidence in both quality and price.  It also helps improve gross profit. Overall the Danks Exclusive Brand program has had a pleasing impact on our business.’

Brian Burgmann
Trademark Building Supplies
PORT MACQUARIE
NSW

‘I would just like to commend the Home, and Danks team for the exceptional renovation job that was done to my store earlier this year. As we all know moving any department or just stock positioning around the store is at best an incredible hassle, so when we embarked on knocking walls out and moving every single item in the store to a new position I was very apprehensive.

I am very happy to report that the effort of the crew sent from Danks was helpful, professional, and at all times considerate of the impact on my business, staff and customers.  Even though we changed direction in several ways, not to mention on several occasions, the team accommodated this in all ways possible to make it easiest for me and my staff.

The plan and layout provided by Danks was easy to follow, with a step by step guide given to me at the start making it simple for me to know when I had to have my end of things done by and how to go about them. The whole project only took 6 weeks to complete, with a good deal of follow up by my Sales rep to maintain the flow and direction we initially aimed for.

In short I would recommend this service to all Danks group members as being a must do to keep you and your store fresh and competitive.’

David Mudie
Wingham Home Timber and Hardware
WINGHAM 
NSW

‘We are very happy with the move to the Home Timber & Hardware Marketing Group. Home is focused on individual independent stores, not obsessed with Bunnings. The Home Group´s catalogue and promotional program is also extremely flexible, and Danks take a risk too by committing to back up stock.’

Richard Vibert
Viberts HoME Timber & Hardware
TATURA
VICTORIA

‘We are a small rural store which changed from CPS/Mitre 10 to Danks & Son since March 2007.  The team at Danks & Son worked tirelessly on our floor plan and transformed it into a professional and attractive lay out.

The marketing and business-focus assistance we have received from their senior management has been outstanding and has shown in our sales, which have doubled in six months.  To finally have a group who cares about our business is wonderful, and we feel we can rely on their advice and personal touch at any time, they are always there if we need them.’ 

Tracey Smith
Moora Building & Timber Supplies
MOORA
WESTERN AUSTRALIA

‘I´d never go back to Mitre 10.  Danks knows our business and cares about our store.  That shows in their whole philosophy and the way Danks operates.

We have just moved into our new 2,500 sq m store and this would not have been possible without the support, help and knowledge of the Danks team.  Danks assisted us throughout the entire project, from design to fitting out our new store.  They´re more concerned about looking after their stores than they are about their name.’

Michael Scheer
Juncken Home Timber & Hardware
NURIOOTPA
SOUTH AUSTRALIA

‘I recently moved my store to a new location and I was most impressed with the support and assistance I received from Danks.  From assistance with where I should locate the entrance to the total floor plan, the location of lights, and layout of the store.  The Danks team helped with the store fit out and saw the project through to completion.

Moving locations is certainly an erroneous task, although working with the Danks Team made my role a lot easier.  I am pleased to say that during the relocation we only lost a half-day trading and in fact were able to increase our sales by 10% for that period against the year before.  Since moving and establishing a store with the latest in store development ideas my business trading has improved dramatically.

It is great that our peers have also noticed our improvements with the HAQ honoring us with the Store of the Year in our category at their recent annual gala dinner and awards night.

Thank you Danks for all your efforts and support.’

Steve Cooper
Coopers Hardware
BUNDABERG
QUEENSLAND

‘Our Home Store has been using DART since we opened in August 2003. Prior to this I have 15 years exposure to numerous forms of software programs.    

Our seventeen staff where able to easily learn and use the DART Point of Sale System within a days training. We now are able to quickly process 360 customer transactions on average per day. DART has seen 488 transactions on our busiest days.  

DART has proven to be a complete integrated system from back office to point of sale. It also has the key advantage of being able to integrate with Danks through an easy to use web based Dankslink application. We send Orders, Credits, Margin Management directly to Danks from DART.  DART Automatic Ordering has proven to be a powerful tool in reducing our out of stocks and increasing stock turns within our 20,000+ line store. It has dramatically reduced time and cost of producing accurate orders, and helped identify dead stock that consumes valuable shelf space. Our twice weekly order of 800 plus lines can be created in 15 minutes, and we have fewer than 200 out of stocks across the store.

DART has dramatically reduced the costs involved in administering our 557 Trade accounts by allowing us to email invoices, quotes and statements immediately to our customers. This automated process has reduced the time required to produce statements as well as reduced the time for debtors to pay their accounts.

I can safely say that DART has been able to expand and grow with our business, it has adapted to changing trends and our business requirements.’

Nick Clark
Maclean Home Timber & Hardware
MACLEAN
NSW

‘Since we have been stocking the Red Centre BBQ´s from Danks , we have experienced 20% sales growth annually over the last 4 years, whilst at the same time our overall margin has increased as well.  Can´t ask for much more than that.’

Justin Devenish
Home Hardware Karabar
QUEANBEYAN
NSW

‘I would have to say the move across to Danks has been the best thing we have done for our business.  The change over went very smoothly with very little disruption to our customers. The customer response has been outstanding with between 30-50% growth. Everyone loves the Dogs. The brand name Mitre 10 is not as strong as M10 say. Danks as a whole are a very professional company and are easy get along with. There is always someone you can talk to, to sort any thing out.’

Jim Henderson
Jurien Home Timber & Hardware
JURIEN BAY
WESTERN AUSTRALIA